Priced on what you collect.
There is no shelf of tiers here to decode, and no per-seat maths. What an invoice costs is printed on the invoice — itemised, before anyone pays it.
Set by your jurisdiction
Shown to the payer
Agreed with you up front
Four things, and none of them is a tier.
We would rather quote you against how you actually bill than publish a table that fits nobody. These are the things we ask about.
How much you invoice
Monthly volume, not invoice count alone. Ten large invoices and a thousand small ones are different businesses.
How people pay you
Card and bank transfer do not cost the same to move. If most of your customers use one, that changes the answer.
Whether you take deposits
A deposit now and a balance later is two payments on one invoice. Worth saying out loud before you are quoted.
Who carries the fee
The checkout fee can sit with the payer, the way a service fee does — or with you. It is a decision, not a default.
How many locations
Several businesses under one account bill as one relationship, not as several separate ones stacked up.
What you are leaving
If you are moving off something, tell us what it costs you today. The comparison is the honest part of the conversation.
Every account gets all of it.
Nothing below is an upsell, a module, or a thing you discover you are missing after the first month.
Unlimited invoices
Build them from saved items or from scratch, send them by email with the payment link inside.
Card and bank transfer
Both on every invoice. Your customer picks on the page instead of calling you to ask.
Partial payments
Deposits and balances on one invoice, with the remaining amount always current.
Refunds, whole or partial
With the fees reversed alongside them and a record that says what happened.
Reminders and alerts
Overdue invoices chase themselves, and a balance running down reaches a person before it stops anything.
Your team and your locations
Roles so staff see only what they should, and several locations under one login.
Pricing questions, answered.
Why are there no numbers on this page?
Because the honest number depends on how you bill, and a table that suits a contractor sending four invoices a month does not suit a clinic sending four hundred. We would rather ask six questions and give you a real figure than publish one and add asterisks.
Can my customer be charged the fee instead of me?
Yes. The checkout fee can sit with the payer, shown on the invoice before they pay, the way a service fee is. Or it can sit with you. It is agreed when you are set up, not assumed.
Is there a monthly minimum?
That is part of the conversation too. A business with a quiet season should not be paying as though every month is December.
What happens on a refund?
The fees go back with the money. The invoice keeps the whole history — what was charged, what was paid, what was returned — rather than quietly showing a new number.
Do you store card details?
No. Card details are handled by our PCI-compliant payment provider and tokenized. PayCaddie never stores card numbers.
What does it cost to get set up?
We set your invoicing up for you — your items, your tax rules, your branding on the invoice — rather than handing you an empty account. Any one-off for that is quoted with everything else, before you commit to anything.
Tell us how you bill.
Six questions on a call, and you get the actual numbers for your business — not a range.